The all-in-one returns solution you've been looking for

The only returns solution that can cut costs, boost Net Promotor Score, shrink emissions, and stop fraud at the same time.

Cross Border & Domestic Returns

Reduce the complexity, cost, and time it takes to manage your cross-border returns for returns from the United States, Canada, the United Kingdom and Australia.

With ReturnBear you get access to

  • Cost-efficient rate shopping, allowing brands to save 30%-60% on return costs and recover up to $42 per unit
  • Customs-ready shipping labels for your cross-border mail-in returns.
  • No need to worry about shipping fees and US/CAD conversions

Interested in becoming a return point partner? Learn more

Palladium Boots saw 54% adoption of the drop-offs return option in just 1 month of using ReturnBear.

Screenshot of a ReturnBear feature that shows how a customer selects a return method, and that they have the option to drop-off the item at a ReturnBear location, or mail-in with a pre-paid shipping label.

Bring Your Own RMA


Already have a return portal or RMA system you love? No problem! ReturnBear seamlessly integrates with your existing setup, so you can keep the workflows that work best for you.

Need an all-in-one solution? We’ve got you covered with our own streamlined returns platform. Either way, we make reverse logistics simple, cost-effective, and hassle-free.

"Since using ReturnBear, our return-related customer service tickets have gone down, customers receive refunds in a timely manner."

Photos of a customer service rep packing and processing a return at a ReturnBear drop-off point

Resell Returns Faster


Make the next local sale faster, with the inventory you already have on hand.

When you recover returns faster, it unlocks the opportunity to forward fulfill re-sellable inventory to other customers. Efficient reverse logistics organization can reduce distance travelled for forward fulfillment, saving you time and money.

Plus, reduce emissions by 40% due to shorter shipping distances.

Multiple Return Methods


Our global mail-in solution offers cost-efficient shipping labels, making mailed returns easier than ever. Save an average of 50% on comparable return logistics costs for every return made at a return point.

What you get to offer:

  • Cost efficient shipping labels for return mail-in
  • A hassle-free return experience for customers: no re-packing or label printing
  • Instant exchanges, store credit, or refunds (~90 seconds)

"They thought of everything for the onboarding, making the process peaceful and easy." #businessangels

Screenshot of a ReturnBear feature that allows brands to have a customized portal

Package-Free & Label Free Return Points

Save your team hours of manual work with our automated returns and exchanges portal. No more manual review and approval for every return request — all you have to do is set your return policies and let the system do the rest!

Reduce refunds by encouraging customers to exchange their purchases or opt for store credit - you can even offer store credit bonuses to keep your customers shopping.

On average, brands that use ReturnBear see 53% of customers adopting Exchange or Store Credit over Refund.

Screenshot of a ReturnBear feature that highlights the ability to choose a return method

Save up to

50%

on return
shipping costs

Access our network of 1000+ return points, and see instant savings on the cost of returns.

CF Shopping Centres and Hudson's Bay

Find ReturnBear return points across Canada, in CF Shopping Centres, Penguin Pick Up points, Staples Canada and Hudson’s Bay locations.

Become a Return Point Partner

Join the ReturnBear network to accept package-free and label-free returns.

• Get paid per return dropped off at your location.
• Increase your in-store foot traffic with up to 40% conversion to new sales.

Plus, retail partners can get an exclusive partner discount for your returns handled by ReturnBear.

Let ReturnBear handle your returns,
from pixels to parcels

We offer a white-glove onboarding process, and can have you in as little as 2 days!

Request a demo
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