The all-in-one returns solution you've been looking for
The only returns solution that can cut costs, boost Net Promotor Score, shrink emissions, and stop fraud at the same time.
Cross Border & Domestic Returns
Reduce the complexity, cost, and time it takes to manage your cross-border returns for returns from the United States, Canada, the United Kingdom and Australia.
With ReturnBear you get access to
- Cost-efficient rate shopping, allowing brands to save 30%-60% on return costs and recover up to $42 per unit
- Domestic receiving of returns for faster inventory recovery, item verification and refund issuance
- Customs-ready shipping labels
- No need to worry about shipping fees and US/CAD conversions
Palladium Boots saw 54% adoption of the drop-offs return option in just 1 month of using ReturnBear.
Bring Your Own Return Portal
Already have a return portal or return merchandise authorization (RMA) system you love? No problem! ReturnBear seamlessly integrates with your existing setup, so you can keep the workflows that work best for you.
Need an all-in-one solution? We’ve got you covered with our own streamlined returns platform. Either way, we make reverse logistics simple, cost-effective, and hassle-free.
"Since using ReturnBear, our return-related customer service tickets have gone down, customers receive refunds in a timely manner."
Resell Returns Faster
Make the next local sale faster, with the inventory you already have on hand.
When you recover returns faster, it unlocks the opportunity to forward fulfill re-sellable inventory to other customers. Efficient reverse logistics organization can reduce distance travelled for forward fulfillment, saving you time and money.
Plus, reduce emissions by 40% due to shorter shipping distances.
Multiple Return Methods
Our global mail-in solution offers cost-efficient shipping labels, making mailed returns easier than ever. For returns dropped off with a carrier or return point partner, return verification reduces return fraud and supports instant refund payouts.
What you get to offer:
- Cost efficient shipping labels for return mail-in
- A hassle-free return experience for customers: no re-packing or label printing
- Instant exchanges, store credit, or refunds (~90 seconds)
"They thought of everything for the onboarding, making the process peaceful and easy." #businessangels
Package-Free & Label Free Return Points
Save your team hours of manual work with our automated returns and exchanges portal. No more manual review and approval for every return request — all you have to do is set your return policies and let the system do the rest!
Reduce refunds by encouraging customers to exchange their purchases or opt for store credit - you can even offer store credit bonuses to keep your customers shopping.
On average, brands that use ReturnBear see 53% of customers adopting Exchange or Store Credit over Refund.
