Brands trust ReturnBear to optimize the full lifecycle of their international e-commerce returns – from returns software to returns logistics. Give customers a localized return experience while reducing logistics costs.
Your customers initiate a return using a branded consumer returns portal.
Next:
Convenient Drop-off and Mail-in
Meet your customers where they are with package-free / label-free drop-off and local mail-in solutions
Next:
Return Verification and Refund Issuance
Confirm you're getting the right item back to protect from fraud before issuing refunds at ReturnBear drop-off points.
Next:
Return Processing
Grading and refurbishment of recovered inventory to get items ready for resale or other dispositioning
Next:
Return Consolidation and Logistics
Everything from merchandise recovery and consolidation to transportation and cross-border shipping
Your customers initiate a return using a branded consumer returns portal.
Meet your customers where they are with package-free / label-free drop-off and local mail-in solutions.
Confirm you're getting the right item back to protect from fraud before issuing refunds at ReturnBear drop-off points.
Grading and refurbishment of recovered inventory to get items ready for resale or other dispositioning.
Everything from merchandise recovery and consolidation to transportation and cross-border shipping.
Faster refunds for your customers
Verified returns to protect against fraud
Reduce logistics and shipping costs
Simplify cross border returns management
For brands accepting returns from countries where they don’t have comprehensive return logistics operations.
For brands accepting returns from within Canada or the US, domestically.
For returns from the US, Canada, the United Kingdom or Australia that need to be shipped cross-border back to warehouses in a different country.
Up to
of Canadian returns processed by ReturnBear are done via drop-off instead of traditional mail-in
For returns accepted from Canada or the US, and being sent back to warehouses within the same country.
Comprehensive returns software and return portal
Savings on return costs with mail-in-labels and shipping at preferred rates
Verified returns to support risk-free and faster refunds
Reduced distance travelled and costs incurred with East and West Coast hubs
Meet your customers where they are with package-free label-free drop-off locations
Provide instant refunds for verified returns at any ReturnBear drop-off point
Save on shipping with drop-off consolidation and preferred domestic mail-in rates
Processing and option to participate in forward-fulfillment
Looking for returns management across more channels?
Add marketplace returns for Walmart marketplace, The Bay marketplace and Amazon marketplace on top of your direct to consumer coverage for greater savings and efficiency.
Chat with us today to get a custom quote and learn more about how ReturnBear can help streamline returns for you and your customers. Save up to 50% on comparable logistics costs while improving your customers' return experience.
