Brands trust ReturnBear to optimize the full lifecycle of their ecommerce returns in both domestic and international markets. We combine comprehensive returns software with specialized reverse logistics services to give consumers a local return experience while reducing operating effort and logistics costs.
With backing from Koru, Cadillac Fairview and the Ontario Teachers' Pension Plan, we help brands optimize their customers’ return experience while retaining revenue and reducing shipping costs.
We help brands achieve sustainability objectives by reducing the number of packages in transit, the distances they have to travel, and by streamlining item recovery to avoid sending products to landfills.
Brands that work with us:
Ex- Shopify, Google, eBay
Ran Shopify’s Start product line responsible for products serving 80% of Shopify merchants. Inspiring 50 award winner, one of Bay Street Bull’s 2022 Women of the Year, DMZ 2024 Women of the Year.
Ex-FlavorCloud, Yahoo, Facebook
Sales account executive for tech giants Microsoft, Meta, Tumblr, turned sales leader in the SaaS logistics space.
Ex- Shopify, You.i TV
Led Shopify’s order management and fulfillment platform. Built Canada’s largest DVD rental service and served media companies such as Sky, Turner and Twitch.
Ex- TWG (acquired by Deloitte)
Led large custom digital transformations for RBC, Rogers, TSN, McKinsey, The Globe and Mail, and more.
Ex- Motoinsight (acquired by AutoTrader)
Expert in enterprise software delivery. Managed multi-million dollar software contracts for clients such as Audi, Tridel, Volvo.
Ex- Purolator, JoeyCo, RenoRun
Operated forward fulfilment for Amazon, Walmart, Canadian Tire, Marks, Sportchek, HelloFresh & Sameday Worldwide.
Ex-Shopify, QNX/Blackberry
Specialized in the logistics domain at Shopify as a Senior Staff Developer. Worked on the Order, Fulfillment, Inventory and Checkout teams. Previously QNX/Blackberry.
Area of expertise: Startups
Expert in identifying and developing innovative new businesses and a Board Member for 6+ startups in Canada, the US & the UK. Bryan co-founded Koru, a Toronto based venture studio, where he leverages his skills in entrepreneurship, leadership, and building and scaling new companies.
Area of expertise: Retail
Experienced commercial real estate executive and strategist leading the growth strategy for Cadillac Fairview (CF), one of the largest owners, operators, investors and developers in North America. As President and CEO of CF, Sal is at the forefront of operations and management, working with world renown retail brands to grow their Canadian presence.
Area of expertise: Logistics
With a background in direct equities investments, particularly late-stage growth, structured equities and public markets, Michael has been at Ontario Teachers' Pension Plan for 7+ years. As a Board Member for ReturnBear, he brings his expertise in logistics and transportation business management.
