ReturnBear – Press

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ReturnBear Innovates Cross-Border Reverse Logistics in Australia with Returns Management Solutions

ReturnBear continues strategic expansion to streamline returns and now services the United States, Canada, the United Kingdom and Australia.

March 21, 2025

Retailers are fed up with serial returners

Shopaholics, avert your eyes: the era of free and easy returns could be coming to a close.

January 30, 2025

The buy, wear, return days for shoppers could be over now that retailers and tech are catching on

January 29, 2025

Chain Reaction: ReturnBear’s Sylvia Ng on Enhancing Customer Experience with Reverse Logistics

January 23, 2025

Cracking The Code Of Cross-Border E-Commerce Returns

Want to tap into the global market? Don’t forget duties, shipping costs delivery times and returns. Nail these, and you’ll not only expand your reach but also build a loyal international customer base.

July 19, 2024

Solving the Profitability Challenge in Cross-Border E-Commerce

The typical express shipping label back to the U.S. from Canada, the U.K., or Australia is more than $20. Many brands lose their margin from the original sale at that expense.

July 17, 2024

ReturnBear Announces Strategic Expansion Into The United Kingdom

ReturnBear's UK expansion aims to revolutionize how retailers handle cross-border returns, bringing new cost savings, customer convenience, and sustainability opportunities to the forefront of their eCommerce operations.

June 20, 2024

Council Post: Return Fraud Unmasked: The $101 Billion Retail Dilemma

One in four consumers said they bought an item during the 2023 holiday season intending to return it. With the rate of online returns growing faster than the rate of e-commerce sales, fraud is not something to ignore.

May 30, 2024

3 companies that are innovating their way to sustainable logistics

ReturnBear's end-to-end reverse logistics network aims to create both convenience for consumers and increased profitability for brands. This can help combat growing trends of bracket buying and try before you buy

May 29, 2024

Pulse check: BetaKit Town Hall attendees discuss the state of Canadian tech and what it needs

A broad collection of technology leaders from across the country to share their perspectives on the state of Canadian tech and what the nation’s innovation ecosystem needs to succeed.

May 9, 2024

A Rising Challenge In Retail: Addressing The Lack Of Return Visibility

Uncertainty about refund statuses, confusion about rejected items and lengthy assessment processes can lead to customer dissatisfaction. Breaking down the issue of limited return visibility plus 4 tips!

May 9, 2024

Cross-border returns management firm ReturnBear hires Bernadette Hunter as Chief Revenue Officer

ReturnBear, a reverse logistics solution for cross-border returns, has announced the appointment of Bernadette Hunter as its new Chief Revenue Officer (CRO)

April 29, 2024

ReturnBear Continues International Expansion

Hunter brings a wealth of experience in logistics, sales and marketing to her new role as CRO, where she will help steer ReturnBear through its next phase of international growth.

April 24, 2024

Meet The Ex-Shopify Executive Leading The Charge Towards A Greener Future For E-Commerce Brands

Former Shopify Executive, Sylvia Ng, saw an opportunity to leverage 18 years of e-commerce experience to solve the industry's biggest crux, the $800 billion worth of goods returned every year in North America.

April 8, 2024

Women-led tech startups LyfeMD, Roga and Granularity received $230,000 CAD at DMZ’s Women Innovation Summit

ReturnBear CEO Sylvia Ng named a DMZ’s 2024 Women of the Year award recipient; an annual award created to honour women leaders and innovators in Canada’s tech and business community.

March 8, 2024

The race to make it easier to return the stuff you buy (and you buy a lot of it)

Existing return vendors historically just provide software to help with returns. But there’s a physical movement of goods involved, so there’s only so much that you can do with software.

September 23, 2023

The Bay partners with ReturnBear to streamline return process for online orders

Returns are a natural part of shopping online and to make returns faster and simpler, The Bay partnered with ReturnBear. They help lower the cost of returns for sellers — savings which get passed on to customers.

January 17, 2023

Canadians Keeping Unwanted Retail Purchases Rather than Returning Them Since the Pandemic.

Returns are a pain point for Canadians, with many accumulating items and expenses to avoid the hassle, and others returning items they purchased after realizing fears of inflation.

August 18, 2022

Nearly half of millennials, gen Z lost money by keeping unwanted purchases.

Younger Canadians may be more prone to shopping online but feeling overwhelmed with most return policies that often require printing out shipping labels and paying for mailing fees.

August 18, 2022

Sylvia Ng of ReturnBear on how to create a fantastic retail or e-tail experience that keeps bringing customers back for more

An interview with ReturnBear CEO Sylvia Ng on her background in tech and how ReturnBear is building a distributed, shared network making it an asset-light reverse logistics solution.

August 1, 2022

Cadillac Fairview, Teachers, and ex-Shopify exec gamble on a new, old model for online returns: Showing up in person

Canada’s first end-to-end returns solution, ReturnBear, is expanding its national footprint in premier Cadillac Fairview malls in Ontario, Quebec, Alberta, British Columbia and Manitoba

July 11, 2022

Ex-Shopify GM leads ReturnBear into more Cadillac Fairview Malls with national expansion

Rapidly growing startup, ReturnBear, plans for every province to have drop-off locations, and additional hub locations in eastern and western Canada.

May 20, 2022

This Toronto company is making it easier to return your online purchases

If only it weren't such a huge hassle to actually return literally anything. ReturnBear is on a mission to make retail returns easy and accessible for everyone.

April 16, 2022

Cadillac Fairview partners with Canadian company to offer online returns in-malls

ReturnBear simplifies the end-to-end return experience by streamlining the process for retailers, providing a one-stop solution where shoppers can drop off their returns without printing labels, repacking their p

March 24, 2022

In the press

Featured Press

ReturnBear Innovates Cross-Border Reverse Logistics in Australia with Returns Management Solutions

Recent Press

Braving Fashion's Sustainable Future

Tariffs Unwrapped: How New Trade Policies Could Reshape the Packaging Industry in 2025

The Delivery Economy: How e-commerce is changing the way we live and do business

How fashion and beauty are preparing for triple-threat tariffs

Press Archives

ReturnBear Innovates Cross-Border Reverse Logistics in Australia with Returns Management Solutions

Retailers are fed up with serial returners

The buy, wear, return days for shoppers could be over now that retailers and tech are catching on

Chain Reaction: ReturnBear’s Sylvia Ng on Enhancing Customer Experience with Reverse Logistics

Cracking The Code Of Cross-Border E-Commerce Returns

Solving the Profitability Challenge in Cross-Border E-Commerce

ReturnBear Announces Strategic Expansion Into The United Kingdom

Council Post: Return Fraud Unmasked: The $101 Billion Retail Dilemma

3 companies that are innovating their way to sustainable logistics

Pulse check: BetaKit Town Hall attendees discuss the state of Canadian tech and what it needs

A Rising Challenge In Retail: Addressing The Lack Of Return Visibility

Cross-border returns management firm ReturnBear hires Bernadette Hunter as Chief Revenue Officer

ReturnBear Continues International Expansion

Meet The Ex-Shopify Executive Leading The Charge Towards A Greener Future For E-Commerce Brands

Women-led tech startups LyfeMD, Roga and Granularity received $230,000 CAD at DMZ’s Women Innovation Summit

The race to make it easier to return the stuff you buy (and you buy a lot of it)

The Bay partners with ReturnBear to streamline return process for online orders

Canadians Keeping Unwanted Retail Purchases Rather than Returning Them Since the Pandemic.

Nearly half of millennials, gen Z lost money by keeping unwanted purchases.

Sylvia Ng of ReturnBear on how to create a fantastic retail or e-tail experience that keeps bringing customers back for more

Cadillac Fairview, Teachers, and ex-Shopify exec gamble on a new, old model for online returns: Showing up in person

Ex-Shopify GM leads ReturnBear into more Cadillac Fairview Malls with national expansion

This Toronto company is making it easier to return your online purchases

Cadillac Fairview partners with Canadian company to offer online returns in-malls

Start cutting your
costs on returns

Navigation

Subscribe To Our Newsletter

In the press

Featured Press

ReturnBear Innovates Cross-Border Reverse Logistics in Australia with Returns Management Solutions

Recent Press

Braving Fashion's Sustainable Future

Tariffs Unwrapped: How New Trade Policies Could Reshape the Packaging Industry in 2025

The Delivery Economy: How e-commerce is changing the way we live and do business

How fashion and beauty are preparing for triple-threat tariffs

"ReturnBear makes returns easy for our customers and us."

Press Archives

ReturnBear Innovates Cross-Border Reverse Logistics in Australia with Returns Management Solutions

Retailers are fed up with serial returners

The buy, wear, return days for shoppers could be over now that retailers and tech are catching on

Chain Reaction: ReturnBear’s Sylvia Ng on Enhancing Customer Experience with Reverse Logistics

Cracking The Code Of Cross-Border E-Commerce Returns

Solving the Profitability Challenge in Cross-Border E-Commerce

ReturnBear Announces Strategic Expansion Into The United Kingdom

Council Post: Return Fraud Unmasked: The $101 Billion Retail Dilemma

3 companies that are innovating their way to sustainable logistics

Pulse check: BetaKit Town Hall attendees discuss the state of Canadian tech and what it needs

A Rising Challenge In Retail: Addressing The Lack Of Return Visibility

Cross-border returns management firm ReturnBear hires Bernadette Hunter as Chief Revenue Officer

ReturnBear Continues International Expansion

Meet The Ex-Shopify Executive Leading The Charge Towards A Greener Future For E-Commerce Brands

Women-led tech startups LyfeMD, Roga and Granularity received $230,000 CAD at DMZ’s Women Innovation Summit

The race to make it easier to return the stuff you buy (and you buy a lot of it)

The Bay partners with ReturnBear to streamline return process for online orders

Canadians Keeping Unwanted Retail Purchases Rather than Returning Them Since the Pandemic.

Nearly half of millennials, gen Z lost money by keeping unwanted purchases.

Sylvia Ng of ReturnBear on how to create a fantastic retail or e-tail experience that keeps bringing customers back for more

Cadillac Fairview, Teachers, and ex-Shopify exec gamble on a new, old model for online returns: Showing up in person

Ex-Shopify GM leads ReturnBear into more Cadillac Fairview Malls with national expansion

This Toronto company is making it easier to return your online purchases

Cadillac Fairview partners with Canadian company to offer online returns in-malls

Start cutting yourcosts on returns

Navigation

Subscribe To Our Newsletter

Start cutting your
costs on returns